Patient Information
Your Dentist Across from Mapleview Mall
At Maple Mews Dental, we’re proud to be your trusted dentist across from Mapleview mall, providing convenient dental care for Burlington families. Our comprehensive patient information guide helps new and existing patients understand what to expect, how to prepare for appointments, and how to make the most of your dental care experience.
We’ve been serving as your dentist across from Mapleview mall for over 30 years, and our patient information system is designed to make your dental visits as smooth as possible. From your first appointment through ongoing care, we’re here to support your oral health journey.
New Patient Information
Before Your First Visit
New patients should arrive 15 minutes early to complete necessary paperwork and become familiar with our office. Our patient information package includes medical history forms, insurance verification, and treatment consent documents.
We recommend bringing a list of current medications, previous dental records if available, and your insurance cards. If you’re covered under the Canadian Dental Care Plan (CDCP), please bring your coverage information and identification.
As your dentist across from Mapleview mall, we understand the convenience of combining dental visits with shopping trips, making it easy to fit oral health care into your busy schedule.
What to Expect During Your Visit
Your first appointment typically includes a comprehensive examination, digital X-rays, and a consultation with one of our dentists. We’ll discuss your oral health history, current concerns, and develop a personalized treatment plan.
Our patient information protocol ensures that you understand all recommended treatments, associated costs, and timeline for completion. We believe informed patients make better decisions about their oral health.
Insurance and Payment Information
Dental Insurance Coverage
We work with most dental insurance plans and provide direct billing services for your convenience. Our team will verify your benefits before treatment and provide accurate cost estimates.
We’ll help you understand your coverage limits, deductibles, and any pre-authorization requirements for specific treatments. Our goal is to maximize your insurance benefits while minimizing out-of-pocket expenses.
Canadian Dental Care Plan (CDCP)
As a participating CDCP provider and your dentist across from Mapleview mall, we accept the Canadian Dental Care Plan for eligible patients. Our patient information resources include detailed explanations of CDCP coverage, eligibility requirements, and billing procedures.
We handle all CDCP billing directly, so you don’t need to pay upfront for covered services. Our team will verify your eligibility and explain which treatments are included under your plan.
Payment Options and Financing
For treatments not covered by insurance, we offer flexible payment options including cash, credit cards, and financing plans. We believe that financial concerns shouldn’t prevent you from receiving necessary dental care.
Appointment Scheduling and Policies
Convenient Location Benefits
Being your dentist across from Mapleview mall offers unique advantages for busy families. You can easily combine dental appointments with shopping, dining, or other errands at the mall, making efficient use of your time.
Our convenient location provides ample parking and easy access from major Burlington roads, making it simple to reach our office for appointments.
Scheduling Your Appointments
We offer convenient appointment scheduling through phone calls, emails, or in-person requests. Our flexible scheduling options accommodate work, school, and family commitments.
We provide extended Wednesday hours until 8:00 PM for patients who need evening appointments. Same-day emergency appointments are available for urgent dental problems.
Appointment Confirmation and Reminders
Our patient information protocol includes appointment confirmations via your preferred method – phone, text, or email. We send reminders 24-48 hours before your scheduled visit to help you prepare.
If you need to reschedule, please contact us at least 24 hours in advance to avoid cancellation fees and allow other patients to use the appointment time.
Preparing for Your Dental Visit
Pre-Appointment Instructions
Our patient information guide includes specific instructions for different types of appointments. For routine cleanings, continue normal oral hygiene and avoid eating immediately before your visit.
For surgical procedures, you may receive special instructions about eating, drinking, and medications. Follow all pre-operative instructions carefully to ensure successful treatment outcomes.
What to Bring
Always bring current insurance cards, a list of medications, and any previous dental records. For CDCP patients, bring your coverage information and government-issued identification.
If you’re anxious about dental treatment, let us know in advance so we can discuss sedation options or other comfort measures.
During Your Visit
Office Amenities and Comfort
Our office is designed with patient comfort in mind. As your dentist across from Mapleview mall, we provide amenities including televisions in treatment rooms, games and books for children, and comfortable seating areas.
The proximity to Mapleview mall means family members can easily step out for refreshments or shopping while waiting for longer appointments.
Communication and Consent
We believe in clear communication throughout your treatment. Our dentists will explain procedures, answer questions, and obtain informed consent before beginning any treatment.
If you don’t understand something, please ask. Our philosophy emphasizes that educated patients are more comfortable and satisfied with their care.
Post-Treatment Care
Follow-Up Instructions
After treatment, you’ll receive detailed post-operative instructions specific to your procedure. We include written instructions you can reference at home and are available to answer questions about your recovery.
Emergency Contact Information
Our patient information guide includes after-hours contact information for dental emergencies. While we hope you never need it, we want you to know how to reach us if urgent problems arise.
Contact Information
Our office is located at 1235 Fairview Street, conveniently positioned as your dentist across from Mapleview mall. We’re open Monday through Friday with extended Wednesday hours until 8:00 PM.
For questions about patient information or to schedule appointments, call 905-632-2442 or email appointments@dependable-emerald-kangaroo.129-121-99-134.cpanel.site.
